Guest Services & Padel Court Receptionist - Bali (Uluwatu Area)

Are you a hospitality professional with a passion for sports and customer service? A dynamic Padel Court Facility in Uluwatu, Bali is seeking a Guest Services & Receptionist to join their team. This role offers the perfect blend of administrative excellence and a vibrant sports environment. As a Guest Services & Receptionist, you'll be the first point of contact for visitors, ensuring a seamless and memorable experience from the moment they arrive until they leave. You'll handle reservations, check-ins, and check-outs, while also providing exceptional customer service. This is your chance to combine your love for hospitality with your passion for sports in one of Bali's most picturesque locations.

At our Padel Court Facility in Uluwatu, Bali, we pride ourselves on delivering top-notch service and creating unforgettable experiences. Our facility is not just a place to play padel; it's a hub for sports enthusiasts and a fantastic destination for tourists. As a Guest Services & Receptionist, you'll be part of a team that is dedicated to excellence and innovation. We offer a competitive salary, a dynamic work environment, and the opportunity to be at the forefront of the growing sports tourism industry in Bali.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere.
• Handle reservations, check-ins, and check-outs efficiently and accurately.
• Provide exceptional customer service, addressing any guest inquiries or concerns promptly.
• Manage the front desk operations, including payment processing and documentation.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Maintain a clean and organized front desk area, ensuring all necessary supplies are readily available.
• Assist with event planning and coordination, including setting up and managing event spaces.
• Promote the facility and its services to both local and international guests.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in hospitality, preferably in a front desk or receptionist role.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in English, both spoken and written, is a must. Knowledge of Bahasa Indonesia is a plus.
• Familiarity with hotel or resort management systems, such as PMS (Property Management System) and CRM (Customer Relationship Management) software.
• Strong organizational skills with the ability to work under pressure and meet deadlines.
• Attention to detail and a commitment to delivering exceptional customer service.
• Valid ID and work permit for Bali, Indonesia.
• Enthusiasm for sports and a passion for customer service.

🛠️ Keahlian

Lowongan Terkait